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Candor Golf – Terms & Conditions

 

By purchasing a ticket to any Candor Golf event, you agree to the following terms.


1. Ticket Purchase & Entry

  • Each ticket is valid for one team entry to the specific Event listed at checkout.
     
  • Tickets are non-refundable and non-transferable, except as required by law or approved by Candor Golf.

     

2. Event Format & Schedule

  • Event formats, tee times, and activities are set by Candor Golf and may change if needed.
     
  • Updates will be provided via email or official Candor Golf channels.
     

3. Behaviour & Course Rules

Attendees must:

  • Act respectfully and safely at all times
     
  • Follow golf etiquette and host club rules
     
  • Follow alcohol service rules set by the venue
     

Candor Golf or the venue may remove anyone behaving inappropriately, with no refund.

4. Risk & Liability

Participation in golf carries inherent risks.
By attending, you accept responsibility for your own safety.

Candor Golf, its partners, and the host venue are not liable for:

  • Personal injury or illness
     
  • Lost, stolen, or damaged property
     
  • Any other loss connected to your participation
     

Your rights under Australian Consumer Law still apply.

5. Competitions & Prizes

  • Event rules (e.g., 4-Ball Ambrose, handicaps, tie-breakers) will be provided before or at the Event.
     
  • Candor Golf may adjust scores or disqualify teams for rule breaches or incorrect information.
     
  • Prizes may change if required by sponsors or availability.
     

6. Weather & Event Changes

  • Candor Golf Events are usually rain or shine.
     
  • Severe weather may result in delays, format changes, suspension of play, postponement, or cancellation.
     
  • If an Event is postponed, tickets will transfer to the new date.
     
  • If cancelled and not rescheduled, Candor Golf will outline refund or credit options.
     

7. Photography & Content Use

By attending, you consent to Candor Golf capturing and using photos/video of you for marketing and promotional purposes, without compensation.
If you have a privacy concern, contact us before or during the Event.

8. Privacy & Personal Information

Candor Golf may collect your personal details to manage registration, prizes, communication, and future event updates.
You may request to access or update your information at any time.

9. Compliance

All attendees must follow:

  • Australian laws
     
  • Host venue rules and policies
     
  • Directions from Candor Golf and/or venue staff
     

Failure to do so may result in removal without refund.

10. Updates to Terms

Candor Golf may update these Terms at any time.
The Terms in place at the time of your ticket purchase apply to your Event.

11. Contact

For questions or concerns: info@candorgolf.com

Candor Golf – Privacy Policy

 

At Candor Golf, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and event registration processes.

By using the Candor Golf website or registering for any Candor Golf event, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you purchase tickets, register for events, or interact with Candor Golf, we may collect personal information such as:

  • Your name
     
  • Email address
     
  • Phone number
     
  • Team/participant details
     
  • Any other information you provide during registration or communication
     

1.2 Non-Personal Information

We may automatically collect non-personal information through cookies and similar technologies, including:

  • IP address
     
  • Browser type and version
     
  • Device type
     
  • Pages visited and website usage patterns
     

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information for purposes including:

2.1 Event & Ticket Administration

  • Processing ticket purchases
     
  • Managing team entries and event registrations
     
  • Communicating event details, updates, or changes
     

2.2 Communication

We may use your personal information to:

  • Send event reminders and important updates
     
  • Provide information about future events, promotions, or offers
     
  • Respond to enquiries or support requests
     

You may opt out of promotional emails at any time.

2.3 Website Improvement & Analytics

Non-personal information helps us:

  • Understand how visitors use our website
     
  • Improve functionality and performance
     
  • Optimise our marketing and communication efforts
     

3. Disclosure of Information

We do not sell or trade your personal information.

We may share your information only in the following situations:

3.1 Service Providers

We may provide personal or non-personal data to trusted third-party partners who assist with:

  • Payment processing
     
  • Website hosting
     
  • Email communications
     
  • Analytics
     
  • Event administration
     

These providers are required to keep your information confidential and use it only for the services they perform.

3.2 Legal Requirements

We may disclose information if required by:

  • Law
     
  • Court order
     
  • Law enforcement authorities
     

3.3 Business Operations

We may share aggregated or non-identifiable data for marketing or reporting purposes.

4. Data Security

Candor Golf takes reasonable steps to protect your personal information.

Security measures include:

  • Secure payment gateways
     
  • Encrypted transaction processing
     
  • Restricted access to personal information
     

Payment information is processed securely by third-party providers and is not stored on our servers.

Despite our efforts, no online system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
     
  • Track website usage
     
  • Store preferences
     

You may disable cookies in your browser settings, though this may affect site functionality.

6. Third-Party Links

Our website may contain links to external sites.
Candor Golf is not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies separately.

7. Consent

By using the Candor Golf website, registering for events, or submitting personal information, you consent to:

  • The collection
     
  • Use
     
  • Disclosure
     
  • Storage
     

of your information as outlined in this Privacy Policy.

8. Changes to This Privacy Policy

Candor Golf may update this Privacy Policy at any time.
Any changes will be posted on this page, and updates take effect immediately upon posting.

We encourage you to review this page periodically to stay informed.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact: info@candorgolf.com

Candor Golf – Refund Policy

At Candor Golf, we aim to deliver high-quality golf events and a smooth registration experience. This Refund Policy outlines when refunds or credits may be issued.

By purchasing a ticket, you agree to this policy.

1. General Refund Policy

  • All tickets are generally non-refundable, except where required by Australian Consumer Law or approved by Candor Golf.
     
  • This applies even if a player or team can no longer attend due to illness, injury, travel changes, or personal circumstances.
     

2. Player Substitutions

  • You may replace players within your team at no additional cost.
     
  • Substitution requests should be submitted before the Event.
     

3. Event Changes, Postponements & Cancellations

3.1 Event Postponed

If an Event is postponed:

  • All tickets will automatically be moved to the new date.
     
  • If you cannot attend the new date, Candor Golf may offer a credit toward a future Event.
     

3.2 Event Cancelled (Not Rescheduled)

If an Event is cancelled entirely and not rescheduled:

  • You may receive a refund or credit, depending on the circumstances.
     

3.3 Format, Schedule or Prize Changes

Minor changes to tee times, draws, format, or prizes do not qualify for a refund.
If a significant change is required that materially alters the Event, Candor Golf will comply with the Australian Consumer Law, including providing refunds or remedies where applicable.

4. Weather Policy

Candor Golf Events are generally rain or shine.

Refunds are not provided for:

  • Rain
     
  • Wind
     
  • Normal adverse weather
     
  • Choosing not to attend due to weather forecasts
     

If severe weather causes delays, format changes, or reduced holes, this does not qualify for a refund.

If an Event is cancelled due to unsafe conditions or course closure, Section 3 applies.

5. No-Show Policy

If you or your team do not attend the Event:

  • No refund or credit will be provided.
     

6. Australian Consumer Law

Nothing in this policy excludes your rights under the Australian Consumer Law.
If Candor Golf fails to provide the Event as advertised due to our fault, you may be entitled to a remedy.

7. Contact

For substitution requests or refund enquiries, please contact:

info@candorgolf.com

Candor Golf – Hole-in-One Prize Terms

 

These terms apply to any Hole-in-One prize offered at a Candor Golf event. By participating, you agree to the following conditions.

1. Eligible Hole

1.1 The Prize applies only to the designated hole announced by Candor Golf.
1.2 Only a hole-in-one made during official Event play qualifies.
1.3 Practice shots, mulligans, or shots outside scoring do not qualify.

2. Player Eligibility

2.1 Players must:

  • Be registered in the Event
     
  • Play in an official group
     
  • Have paid full entry
     
  • Use their own clubs
     

2.2 Players acting dishonestly or breaching Event rules are ineligible.

3. Witness & Video Requirements

3.1 The shot must be witnessed by the player’s group (minimum two players).
3.2 All eligible shots will be filmed by Candor Golf staff where possible.
3.3 Candor Golf may request written witness statements or staff confirmation.

4. Shot & Equipment Rules

4.1 No mulligans, replayed shots, or second attempts.
4.2 Relief must follow the Rules of Golf—incorrect drops void eligibility.
4.3 A conforming club must be used.

5. Verification

5.1 A hole-in-one must be reported to Candor Golf immediately.
5.2 Candor Golf may verify the hole, ball, witnesses, scorecard, and video.
5.3 The Prize is only awarded once verification is complete.

6. Insurance & Sponsor Requirements

6.1 Insured or sponsored Prizes are subject to insurer/sponsor rules.
6.2 Candor Golf may delay prize issuance until insurer approval.
6.3 If eligibility requirements are not met, the Prize will not be awarded.

7. Fair Play

Any form of cheating, manipulation of play, or unsafe conduct voids eligibility.

8. Prize Type

The Prize (cash or goods) will be advertised before the Event.
No alternative or cash substitution unless approved by Candor Golf.

9. Final Decision

Candor Golf’s decision regarding all Prize outcomes is final.

10. Australian Consumer Law

These terms operate alongside, and do not limit, your rights under the Australian Consumer Law.

11. Contact

For questions, contact: info@candorgolf.com

Copyright © 2025 Candor Golf - All Rights Reserved.

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